Why Egypt?

Egypt, the 6th Most Attractive Offshoring Destination

According to recent press release by ITIDA (The Information Technology Industry Development Agency) affiliated with MCIT, Egypt has emerged as the 6th most attractive offshoring destination according to the 2009 A.T. Kearney Global Services Location Index(TM) entering the top 10 for the first time. The report analyzes and ranks countries for locating outsourcing activities including IT services, contact centers and back office support. It measures against three categories -- financial attractiveness, people and skills availability and business environment..

Sources of Egypt’s advantage and success in BPO

The following ingredients deserve particular attention in the context of Egypt's goal to be among the top five BPO destinations within the next 10 years: attractive costs, a competitive pool of human resources, a stable macroeconomic environment, strategic geographical locations, government support, telecommunications infrastructure, and an improved business environment..
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Building a network of trust and partnership with global business

Egypt’s road to success in outsourcing started with a limited number of small steps. One pioneering experience was developed with IBM.The company started its presence in Egypt with a small application development center, which was an early precursor of outsourcing. It picked up momentum in the late 1990s, when the IT outsourcing pace began to speed up.The first project undertaken by IBM in Egypt was to “Arabize” some IT projects; this was followed by software development projects. ..

Key Initiatives

Egypt has been undertaking many initiatives with the objective of creating an attractive and conducive business environment for multinational organizations.The government announced the development of a new delivery business hub, called Maadi Investment Park, which is specifically aimed at attracting BPO companies. This hub will be centrally located in Cairo and easily accessible by public transportation.

National Vision and Strategy

The Egyptian national vision is mainly focused on attracting more FDI, especially in BPO activities, in view of its positive spillover on employment rates.This is carried out through a comprehensive framework that aims to attract more MNCs that are interested in BPO, encouraging technology and know-how transfer and building qualified human capital that would meet international standards while being cost-competitive.